FAQ

LIST
질문/답변	제목
Q	[Shipping] How much is the delivery fee?
A	In Korea ○ Parcel Company : LOGEN 1588-9988 (www.ilogen.com) ○Basic delivery fee: KRW3,500￦ (Jeju Island: KRW7,000￦) If the purchase amount is more than KRW50,000￦, the delivery fee will be sent free of charge at the company's expense. ○An additional fee of KRW3,500~10,000￦ may be added in mountainous or islands areas. ※ Depending on the circumstances of the parcel company, it may be delivered by post office. To abroad ○ Parcel Company : EMS(UPS) or FedEx Just place an order for the items you need, and we will check the quotation directly from EMS (UPS) and FedEx and get back to you. If you pay the shipping cost together with the product amount, we will proceed with the shipment. Thank you. 수정 삭제
Q	[Exchange & Refund] I think there's something wrong with the product I bought, can I get a refund? I think there's some
A	We're sorry for any inconvenience. Please contact our company (02-522-4540~1) for prompt action after checking the abnormality. If you leave a picture of the text and the problem on the Q&A board, we will take care of it quickly. After checking the product, if it is judged to be defective and you need to return it, please send it to the company address below. ○ Return address: Universal Korea, B1 Yangwon Building, 108, Banpo-daero Seocho-gu, Seoul, Korea Thank you. 수정 삭제
Q	[Order & Payment] What kind of payment methods are there?
A	In Korea Account transfer and credit card payment methods are possible. You can transfer the account to the company's account number at the bottom of the homepage. If you leave a message on the Q&A board, I'll help you with the payment. To abroad Bank transfer and PayPal method are possible. I will send you the bank remittance account with the estimate of the shipping cost. You can check it and pay it to the account number. ※ You have to transfer all the remittance fees together. If you leave a message on the Q&A bulletin board, I'll help you with the payment. Thank you. 수정 삭제
Q	[Order & Payment] Online purchase is not possible, so how can I order and purchase?
A	Please leave any questions about ordering and purchasing in the product inquiry at the bottom of each product. Or, if you call +82-2-522-4540~1, the staff in charge will kindly guide you. Thank you. 수정 삭제
Q	[Order & Payment] Is online purchase not possible?
A	We are oriented to wholesale sales. So our website is not available for online purchase. If you want to purchase, please contact us via Q&A board or company email(upc9080@naver.com). Sorry for the inconvenience. Have a happy shopping. Thank you. 수정 삭제

CONTACT

+82-2-522-4540~1

OPEN HOUR (Korean Time)
(MON~FRI) 10:00~19:00 [LUNCH 13:00~14:00]
(SAT) 10:00~17:00 [LUNCH 13:00~14:00]
Closed on Sundays and Public Holidays

♠JBS Brand

BANK ACCOUNT

Kookmin
086601-04-066373 　[Universal Korea]

RETURE & EXCHANGE

Reture Address: B1 Yangwon Building, 108, Banpo-daero Seocho-gu, SEOUL, KOREA

Dealers Information

COMPANY

NAME. ♠JBSCONTACT. +82-2-522-4540~1
ADDRESS. B1 Yangwon Building, 108, Banpo-daero Seocho-gu, SEOUL, KOREA
Business Registration Number. 214-07-42909
Mail Order Business Report Number.
Personal Information Protection Officer. INDUK PARK

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