질문/답변 | 제목 |
---|---|
Q | [Shipping] How about the parcel service and delivery? |
A |
In Korea ○ Parcel Company : LOGEN 1588-9988 (www.ilogen.com) Valuable items purchased by customers are quickly and meticulously packaged and shipped. First of all, we use LOGEN to ship to customers. If it is unavoidable, we will use the post office to send it. After the shipment, we will immediately deliver the tracking number to the customer. The delivered invoice number can be viewed in real time on the Internet from the next day. If you order before 5pm on weekdays (Mon-Fri), it will be delivered within 1~2 days.
To abroad ○ Parcel Company : EMS(UPS) or FedEx Valuable items purchased by customers are quickly and meticulously packaged and shipped. We will give you an estimate of the shipping cost for both EMS and FedEx. If you choose one of the two, we will ship it to you. After the shipment, we will immediately deliver the tracking number to the customer. EMS will take 5~7 days, and FedEx will take 2~5 days. (Customs clearance time is excluded.)
Thank you. |
Q | [Shipping] How much is the delivery fee? |
A |
In Korea ○ Parcel Company : LOGEN 1588-9988 (www.ilogen.com) ○Basic delivery fee: KRW3,500₩ (Jeju Island: KRW7,000₩) If the purchase amount is more than KRW50,000₩, the delivery fee will be sent free of charge at the company's expense. ○An additional fee of KRW3,500~10,000₩ may be added in mountainous or islands areas. ※ Depending on the circumstances of the parcel company, it may be delivered by post office. To abroad ○ Parcel Company : EMS(UPS) or FedEx Just place an order for the items you need, and we will check the quotation directly from EMS (UPS) and FedEx and get back to you. If you pay the shipping cost together with the product amount, we will proceed with the shipment. Thank you. |
+82-2-522-4540~1
OPEN HOUR (Korean Time)
(MON~FRI) 10:00~19:00 [LUNCH 13:00~14:00]
(SAT) 10:00~17:00 [LUNCH 13:00~14:00]
Closed on Sundays and Public Holidays
(c) Universal Korea. all rights reserved. designed & managed by WISA.